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What Do Households Want?
The telecom industry has spent decades bringing residential customers the products we think they want. This has resulted in the ubiquitous triple-play bundle of telephone, data and cable TV. But one...
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Cable TV Trends
There are a number of trends affecting the cable TV industry that all add up to an industry that is going to be seeing big changes over the next decade. These are what I see as the biggest trends...
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Will Poor People Get Google Fiber?
FiOS installed in Montclair, New Jersey (Photo credit: Wikipedia) This was a great question that was posed by a recent article in Forbes Magazine. In this country we have a long history of having...
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Choosing the Lesser of Two Evils?
FTTH fiber-to-the-home (Photo credit: dvanzuijlekom) Today our guest blogger is Ron Isaacson, a former employee and still a good friend of CCG’s. A number of years ago, the large ILEC in our area...
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How Much Bandwidth Can a Cable TV System Deliver?
Cut showing the composition of a coaxial cable. (Photo credit: Wikipedia) There are a number of techniques that are available for a traditional cable TV network to upgrade the bandwidth on the network...
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What is Behind the Aereo Controversy?
The Aereo ruling on April 1 certainly has the cable industry in an uproar. In that ruling a federal appeals court upheld a lower court ruling that Aereo’s wireless streams to customers are not a...
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A Look into my Crystal Ball
I have spent quite a bit of time recently reading futurist books and articles that think about the most likely future. I’ve done this to the point where my wife asked me if I am unhappy with the...
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Finally a la Carte Programming?
English: Signature of US Senator John McCain. (Photo credit: Wikipedia) John McCain recently introduced a bill to the Senate that would allow for a la carte programming. The bill will be known as the...
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Will There Be a Tipping Point in the Cable Industry?
The Tipping Point: How Little Things Can Make a Big Difference (Photo credit: Wikipedia) This is not a book review, but a few years ago I read a book called The Tipping Point: How Little Things Can...
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Voice – Still Relevant
A landline telephone (Photo credit: Wikipedia) At the beginning of this year the Center For Disease Control issued a report called Wireless Substitution: Early Release of Estimates From the National...
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A la Carte Programming and Sports
ESPN, Fox Sports, Comcast SportsNet, and regional sports networks like the Big Ten Network must all be lobbying hard against a la carte cable programming ever becoming a reality. Their business model...
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Upsell Your Customers – What to Sell
One of the best strategies you can undertake to improve bottom line performance is to increase your average revenue per existing customer by getting those customers to buy more of the services that you...
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Customer Portal
I have talked in other blog posts how I believe that the successful residential service provider in the future is going to have a choice to make between being what I call a dumb pipe provider or a full...
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Should You Build a Cable TV Headend?
I still meet new businesses all of the time who are just entering the cable TV business for the first time or who are opening up remote markets from their service core. In the past it was a no brainer...
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Should You Carry OTT Programming?
Every cable provider today needs to consider carrying Over-the-Top (OTT) channels on their cable system. OTT programming is content that is available on the web and includes such things as Hulu and...
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Keep it Simple
I spend a lot of time looking at the products that carriers sell and one conclusion I reach is that simpler is better. I have found carriers with a multitude of options, with dozens of data products,...
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Who is a Cable Company?
wikipedia:RG-6 Wikipedia:Coaxial cable (Photo credit: Wikipedia) There are regulatory battles that tackle issues of great importance, but there are also battles, which if brought to the public’s...
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The Battle of the Boxes
Image via CrunchBase For years we’ve been told that the day was coming when we would be able to get rid of the settop boxes supplied by the cable company and instead use our own smart devices to...
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Do You Understand Your Chokepoints?
Almost every network has chokepoints. A chokepoint is some place in the network that restricts data flow and that degrades the performance of the network beyond the chokepoint. In today’s environment...
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The Future of TV
Kicking Television (Photo credit: dhammza) Laura Martin and Dan Medina of Needham & Company, a branch of an investment banking and asset management firm have issued an analysis on the Future of...
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